I was having an issue with my internet, frequently not loading pages, which i posted about on a local mybroadband forum. MWEB GUY was quick to respond asking for more details and got a call service operator (Thulani - not sure of surname) to assist me. Both were excellent in helping me resolve my ...
I have an uncapped 1mbps ADSL package with MWeb. A week ago I reported to them that my actual speed was only 0.2 mbps and asked them to fix it. A week later despite having called them 4 times my current speed is still 0.2 mbps. Each time I speak to them I am told they are "escalating" my ...
I tried to cancel my MWEB uncapped service, I thought by doing so early in the month would be sufficient, I cancelled online on 3rd of the month, MWEB called on the 5th and then I was told I had to fill in a cancellation form, strange that one can make a phone call and be instantly subscribed but ...
I opened a website true mweb a moth ago. First the mail account didn't work. I took them two weeks eight calls later to resolve. Since Friday morning i could not log into my cpanel. It took them five days to reply. I mailed their tecnical team this afternoon to inform them that i still cant log in ...
I just want to thanks Yaseen for the help he provided during a mishap I had with my connection. This was due to I changed my password for logging in onto the Mweb website and unknowing did take note it would effect my routers password. When I switched my router off and on I lost connection. So I ...
Where do I start with 3months of continuous issues? 3years of no problems and on time payment on a premium business package! Its clear from fellow customers on hellopeter you don't give a flying...! Way to go Mweb - killing a young mans (29yrs old) small business one step at a time! Economy down ...