4 TIMES! My adsl is at a crawl. 0.75mbps is pathetic. Its been 3 days. I tried calling mweb but waited 25min, listening to adverts and "we're sorry. all our agents are busy" BS.Tried that a few time and each time, left the phone on speaker, waited 25min and hung up. Then called Telkom ...
After 7 months of being promised ADSL speed of 1Mbps and increasing monthly fee from R329.00 to R339.00 I phoned to find out why I am being charged for a service I have not yet received. Was told by Technical Department to contact Sales Department. Sales department advised that an email be sent to ...
Yesterday at 11.52am I sent through a request to be downgraded from this disgraceful 2mb throttled toa 1mb premium pacakge. You throttling is an insult to internet, and that comping from a company that less than 6m ago said it was a terrible idea. Can I get that sorted out immediately as my ...
My 3G card and plug and play was. I went into Mweb to get a sim swap (Done). They told me i have to buy the devise from an MNet store (Done). I now can't connect to the internet AND I have waitied a total of 45 minutes (8 then 15 via my cell - 15 then 7 via land line). That is a bit much for ...
I gave MWEB a 21 day notice that I would not be continuing with their services. Apparently I need to give a full 30 days. According to the CPA act 21 days is sufficient. All of this worth R199? I did not make use of the services as well. ...
I have been on Mweb uncapped 1meg adsl for over 2 yrears. The reason why I have an uncapped connection is because I do alot of downloading. I received an email which stated: "Your current ADSL usage pattern shows repeated instances of continuous bulk downloads over prolonged periods. This is ...