In August 2012 I migrated my adsl telkom line to mweb on the strength from the Eastgate branch mweb that they would have more clout to deal with telkom when I have a problem (Since its common knowledge that telkom provide terrible service. mweb requested the wrong line to be migrated and as a ...
Just a short thank you to the call centre staff member that assisted me on my account. Too bad I did not catch your name. But your service was above top Standard... Well done guys ps, you are really kicking on Telkom ...
Phoned up to say I want my ADSL services changed & upgraded. By the time the conversation ended (less than 5 minutes) my ADSL was already running @ the new requested speed... Thumbs up MWEB Good service like this makes for a welcome relief to a stressful life ...
Our telkom line was down from the 23rd November. As we had to adsl line, we could not use the data bundle. We contacted mweb regarding the same and were assured that the account would be reversed and we would not be charged for something we coud not use. Ref number: 1040744. Our line wa retored ...
I went in to Mweb at Cresta on Saturday to report my ADSL and telephone not working. The agent claimed he had logged the call with Telkom and would sms me the reference number. Today the phone at Cresta goes unanswered and the is no response to the email. When I phone CT today for an update no ...
So I decided to sign up for an ADSL package with Mweb. I filled out the form, put my details in and never heard anything back from them for 2 days. Calling the call center resulted in nothing since no one answers. I held for almost 20 minutes. After 24 hours or so, someone finally calls me to ...