Never again will I use MWeb, not only was I over-charged for months but even though I didn't have service for most of Dec 2012 I was still charged the full, inflated rate for the month. My line was faulty and the only response was it's Telkom's problem. Passing the buck is not a solution. I've had ...
I first reported this to mweb on 12 Dec, still not sorted out. When I noticed in October that mweb charges R200 per gig (btw that is 12.5 times what my regular provider charges) when I exceed my 3 gig limit I logged into my account on the mweb site and under adsl I changed my out of package usage ...
On the 2nd of January 2013 I applied for an mweb 1mb adsl uncapped account including line rental. The sales rep explained the adsl line rental will take effect on 1 Feb but the uncapped internet would be available immediately. I had to fill in some paperwork witch was done. On the 11th of Feb my ...
I got an sms from telkom today saying that they tested my line and everything is fine now. Well it is not. My teamviewer running on my computer at home is currently off which means my line is probably down. I logged this fault more than a week ago and have had no one from either Mweb or telkom ...
I 1st took a deal with mweb and the contract is for 6 months and you get 2 months free. this was at the end of december 2012. had some issues with people that cant do their job and finally on the 9th of jan my order was processed. could not get internet access because other people also dont know ...
Thank you to Zahied/Zahid at the Tech Support center to help me understand how I can do my line transfer to my new address. And also thank you for the help on my Mweb account login details. Great service and I am happy to be a customer at Mweb as they have always helped me and explain to me about ...