I have the EXACT SAME PROBLEM... personally i feel we being robbed blindly, especially when packages sound to good to be true to customers who can afford it but dont even know anything about adsl, connection speeds and lags.. know for a fact that ISP are now slowing down connection speeds on those ...
Its been 5 months and my internet has not been up to standard. Sometimes it work like 60% and the rest of the time we cant even open up a page. 8 x Telkom technicians came to check if they could find a problem with there own laptops and modems. 3 x specialists from mweb checking local and ...
Long story short.. 1. Ask Telkom & Mweb if we can upgrade to 10Mbps, was told yes by both so proceed with the upgrade request. Mweb changes my account form 4-10Mbps (more expensive) but fails to upgrade my Telkom profile to 10Mbps, so we're stuck with a 4Mbps line. Mweb fails to rectify my ...
What started out as a good experience turned into a nightmare as I signed up with Mweb premium ADSL line and provided my telkom number Friday the 15th of March 2013 already. The promise is 10 days to activation, 14 days later (today 29 March 2013) I still can't get hold of anyone by phoning the ...
Complaint 1: I signed up for uncapped hosting as you get 12 months free with an uncapped ADSL account. My assumption was that at the end of 12 months the service would just expire unless I chose to continue the service and pay the monthly fee. NOWHERE in the initial sign up does MWEB clearly ...
I have a problem with my connection to MWeb. I called their call centre at 4pm on Thurdsday 26 March. After I waited 10 minutes with nobody answering I dropped the call. I then went onto Facebook for assistance. I was promised somebody would call me the next morning (27th) When I still received no ...