I joined Mweb on the 22 March 2013 but by 26 March 2013 I have not had any service from Mweb "wonderful unlimited" internet service. So I sent a e-mail to the cacellations department to cancel this non service. Today 3 April 2013 I receive a responce from Isabel Meyer at the cancellations ...
I have a problem connecting to the internet via ADSL and the call centre tells me that the problem is escalated, and escalated, and escalated, and escalated... Please can someone competent take the query and resolve it... ...
Applied twice online for Mweb ADSL package. Mweb never bothered to come back to me on both occasions. I had to phone their help line and had to try again as there was no reply after waiting 5 minutes. The first time it was cancelled due to a problem with Telkom and Mweb never let me know. I then ...
I can receive but cannot send any emails. Following is message displayed for one of the messages I tried to send : Your message did not reach some or all of the intended recipients. Subject: REPAIR NO 166472 Sent: 2013/04/03 11:08 AM The following recipient (s) cannot be reached: 'Neels' on ...
I was very happy at first with Mweb. Being with them for over 2 years now. This month my whole attitude with Mweb has changed. I upgraded my line to a 2 Meg line and the lady which i can't remember her name told me they will charge me R170 extra a month for this line. This month come and Mweb ...
If a corporate MWEB does not even bother to formally reply to a complaint via their website, then that speaks volumes of their attitude towards their customers. I lodged a complaint about no phone numbers working to get support, so I duly lodged a complaint on the [URL Removed] website. I got the ...