According to the Consumer Protection Act it is illegal to illicit customers with unwanted phone calls. I am not interested in your product, if I wanted internet access I will contact you. Please remove my number from your phone lists! ...
I am trying to change an e-mail address to which an MWEB faxservice is routed. This seems to be a problem never before encountered by anyone, which situation is obviously quite ridiculous. Having made 4 calls over 4 days, and sent confirmatory e-mails I have reached a brick wall. Calls to MWEB last ...
I ordered an mweb package and was informed that it would take up to 10 business days. On day five the little light on my router lit up along with my face. I called mweb to get my settings and installed them on my router. I still had no internet connection. I phoned the technical services and they ...
Took out a contract for 2 G of Data to use on a new ipad @ R89.00 per month. The first month we never received an invoice or statement but R214.48 was deducted from my bank account. We thought it was excessive but accepted it. The second month we still received no invoice or statement and an amount ...
We have been trying to inform MWEB of our incorrect package since 27 February 2013, but have had no joy. I have sent COUNTLESS emails to MWEB informing them of THEIR mistake and NO ONE has got back to me or fixed the problem. In May 2012 we changed our MWEB ADSL package from 2GB to 8GB. Then this ...