We contact Mweb business to arrange some web hosting, virtual servers and several email accounts in Dec 2012. We went for their highest options. Promptly received closure documents and invoices. After much complaining and escalating we eventually were given the actual server settings and user names ...
MWEB have got to have the worst Customer Service record on any company in SA and that's saying something. Their customers like myself have had to suffer for nearly a week now with either no Internet Service or a Service so slow it reminds you of the days of Beltel if you can remember that far back. ...
I have a new account with m web for a cell c modem which i took out in Feb 2013. my internet is constantly not working and i took it specifically for my kids to be able to do their homework and when i call the call centre i always get conflicting stories. before i took out the 12 month contract i ...
Yet again no replies to my emails guys. Your after sales service is shocking. Please lift your game. ...
Background: 3/20: I sign up on Mweb for ADSL data. I have an active phone and ADSL line. I register with an Mweb username and password. I upload my documents. I receive and SMS from Mweb with an ADSL username and password. At home, I try their ADSL username and password, no luck. I try their ...
I upgraded to 2meg line after a telesales person called me. I've been paying for a 2meg line for months, yet my speeds are consistantly .9megs. I called them again tonight. They "reset" stuff and even tried to get me to turn the firewall off on my PC... CRAZY! 2 windows 7 pcs and an ...