I signed up for an Mweb account on the 30th of January, and created an email alias for an [Email Removed] email address. Since the 1st of February, I have received 4 spam messages (Loan adverts, virus warnings, Nigerian casino) on this brand new email address which I have not shared with anyone. I ...
I would just like to say a big thanks to Lorenzo Theunis who really went the extra mile in sorting my query out. I really gave him a hard time when I received the incorrect order, but he really stepped in and went the extra mile to ensure I received my product on time. He followed up with me and ...
I think Mweb should advertise as follow: R199.00 (100gig of data) R369.00 (200gig of data) instead of advertising "uncapped" and throttle clients - I would really like to hear there response to this as its clear they definitely NOT uncapped ...
Officially annoyed with you guys' HORRID billing. R678.00 was deducted from my account yesterday, putting it into a MASSIVE negative which was now incurred banking charges on my account! You guys deducted R678 the previous month as well and I complained to have things rectified. A woman from your ...
Pathetic, only of the many word that comes to mind. Downgraded my line from 4Mb to 2Mb uncapped premium, and MWeb have the audaciy to use the previous 4Mb utilisation as a calculation towards the "30 day rolling cap" for the 2Mb. I'll certainly be contacting my bank and cancelling the ...
It is time people out there understand that MWEB offers no such thing as an Un Capped service. This is a lie. You get throttled at their discretion to the point where you cannot even get e-mail. When you call them to complain, the response is to try and make you pay for a bigger package. I am sure ...