I just want to make use of this oppertunity to say thank you to Craig Wolmarans from MWEB for GREAT SERVICE!!! After lengthy fight and frustrations and complete lack of any form of service from Host4africa, I turned to MWEB. We were lucky enough to get Craig. Without any fuss he answered a million ...
In December I called MWeb (and I hope they have the conversation recorded) to cancel my account which I have had for about 5 years and haven't used for about 4 of the 5. After waiting for about 10 minutes I eventually go through to accounts. I explain that I would like to cancel my account as I do ...
I got throttled by Mweb in December and tried to leave them and change ISP. I downgraded my account from a 1Mb uncapped to a 1Gb account with a line. On the 17 December i phoned Mweb again after i was unable to change ISP and rather opted to upgrade my account from a 1Mb uncapped to 2Mb premium ...
I have been trying to log a call with mweb the whole day, with no answer from the call center. I wasted all my airtime when holding for the next available consultant. I pay (well actually my company pay's) for a Mbps line but the best I ever got was/is 1.38mps. I know this is probably gonna be ...
In December of 2013 I upgraded my Internet Package from a home one to a business one. Mweb failed to cancel the home package and in January 2014 billed me for the old one as well as the new upgrade. I called the billing department and was assured that they would respond to me and sort the matter ...
Good day Can you please remove the default from my ITC profile even though I cancelled the accounts and paid it fully! I want the listing removed with immediate effect! If you do not comply I will seek legal advise against you and the CPA! Regards ...