I took out a deal with mweb R89pm 2gb data with a free dongle. I got great service till after i signed the deal. I phoned on friday to check up on my order i was promised by gideon or someone like that he would phone me back before close of buss. No reply. I phoned monday spoke to brenda also ...
Over the course of the past 2 and a bit weeks I have been attempting to order an ADSL 2Meg Line and connection through MWeb. My experience has been frustrating and hopeless, unexpectedly. To be clear I went with MWeb as my ISP and Line provider as my experience in the past (I was previously an ISP ...
Called the Call Centre on 15 Jan 2014 if i am correct was promised that it will take 10 working days for my line to be activated. The one agent did email me the details not going to give the agents name. Today it is 28 Jan 2014 and my line is still not active and i cant use my R339 bundle as its ...
Thank you for the great service given for my technical problems. and suggesting free upgrade products. you were respectful, patient and took initiative. I was not an easy client (technologically challenged) but you managed me so well. ...
I have not been able to cancel defined services since July 2013, despite the cancellations department committing to phone me back to resolve the issue. I being billed for services every month, despite my numerous requests. At this stage, my next step will be to lay a complaint with ICASA. ...
I don't understand why service has gone from 10 to 0. You want a specific service but with no response. I have done everything possible to help them help me... and now... still waiting. ...