We have had DSTV extra view for about five years, and in that time have been unable to remove the default parental control on both television sets. We have spent a fortune on telephone calls to Multichoice on several occasions trying to fix the problem (we are pensioners and can ill afford the ...
I would like to know how a 2nd card can be activated against my account by anyone else but myself. I am the person paying the debit order... Not my son. I was billed 3 times the normal subscription because of a 2nd card activation on my account of which I was unaware. Much needed funds have been ...
I have over paid my account in December and requested Multichoice to refund me. Which they are refusing to do. I have given them the necessary document to do the refund but still they think up all types of excuse not to refund me. Will someone please assist as I need to pay my children school fees. ...
Went to your offices at N1City two Sundays ago to cancel the decoder care contract on 2 of my single decoders, R20 per month each, received a statement yesterday and both decoders are still on the insurance to be billed for 01 February. What is the point of wasting my petrol and time when you cant ...
Multichoice DSTV debited my account double in Dec 2013 after I changed my banking details, nothing funny, just had to change my account number but then double deducted my account?? First I get told to go to a branch to get back my money, no help at the branch, then I phone again and this time I get ...
I went to pay my dstv account of 695 and was told I need to pay 2660 due to a payment that was made in nov 2012 having been reversed in dec 2013? I did as I was asked but could not understand how a payment can take 14 months to be reversed?... I was then disconnected on the 14th for no reason when ...