I recently purchased a DSTV decoder, with Dish & installation and contacted Multichoice twice via the sms number provided for assistance with my dish and installation, the first time I was told that I would be contacted within 48hrs by an installer, the second time I was told that they ...
Since November last year I can not view my statements online and when I request for a statement nothing is being sent to my email. When I launched an inquiry into this matter the response I got was, you matter has been taken to the technical team for further investigation. the case number they gave ...
Good day, I am writing this complaint on behalf of my mother who is 81 years of age, and it is a struggle for her to do the every day things. You would think DSTV would be more accommodating but I am actually disgusted in what has happened. As far as I know, and how it has been over the years, if ...
Took my Drifta Mobile Unit in yesterday as I thought that there may be a problem with it, as I keep on getting a "Scrambled" message 90% of the day. Was politely told that the Unit is fine, and the problem comes from the DSTV mobile signal, which they are working on, and have NO IDEA, how ...
Replaced pvr decoder with another however was not getting picture correct. Spoke to 3 employees but none could assist. Only after talking to the fourth employee was I assisted. My concern is that Multichoice should train their staff? ...
I logged a query on Sun evening about film repeated as per 05/01/13 & 12/01/13. Film scheduled for 12/01/13 @ 8pm was not shown. First an agent was not helpful told to contact Mnet 011-6866000 but only like engaged tone phoned in again and given a ref no 150640237. Up to date no response. Seems ...