We are pensioners and have invested in DSTv as our only form of entertainment. We purchased an Explora about 4 months ago and on several occasions have tried to use the Box Office facility, with no luck - it says there is a technical error! With a brand new system?! Calling a call centre results ...
Everyday for the last 2 months i had a scrambled picture from 8am to 5pm. I called the customer care and then get put through to the technical department where i spend approximately 25-30min per call for useless information. I keep on telling the people in the technical department that i already ...
I made a payment in November with the incorrect ref: number, when payment was made it was emailed directly from my Capitec bank account, Up to now I have sent the same payment confirmation to about 4 different Multichoice ppl, on top of that each month I still resend that same proof of payment to ...
I Have tried everything that Multichoice has told me yet at a certain time if the day my signal gets lost and it only comes back on at 5PM when i normally watch my series. I am paying for a service that i am not recieving and i would like to be able to watch tv when i want and not stare at a blank ...
Had DSTV installed on Wed 15th Jan 2014, was advised on activation that I would have a double payment deducted from my account as I had arranged for a debit order. The consultant advised that my debit order date had passed for Jan so they would deduct the funds (pro rata) for Jan with my Feb ...
Zoo managers do not do what they say they will do and every person says something different zoo its unbelievable how such a big company can employee such incompetent call centre agents and managers with no training. ...