I acquired 4 tickets with complimentary parking to the watch The Titans vs Cape Cobras at SuperSport Park. the tickets are valid for the 10th of January and the game was played no the 9th of January. i have emailed [Email Removed] and the email bounced back, i have since emailed [Email Removed] and ...
Recently asked for a temporary upgrade and was advised that the pro rate debit would be under R600. To my shock I was debited almost a R1000!? The call centre merely said it's correct with no sign of intelligent life or response... emailed enquiries, waited a week for a response and longer for a ...
My PVR does not connect and I have tried calling dstv for which I was on hold for almost 30 minutes. Then I sent them a message on facebook and again I was faced with ill mannered call centre agents who clearly do not have an idea of what customer service is. Well again send a text on their ...
I have 3 decoders at different locations which I activate as required and change packages as suited. Never, never and I mean never before has anyone at DSTV told me about how to use the favourites button to save programs that I can see. Praven went the extra mile last night and ran me through the ...
Reference number 148952170, with reference to this reference number, i drove to DSTV Randburg on the 23rd of December last year after the call center failed to resolve my billing problem whereby DSTV was demanding R825.00, A Lerato attended to my query, and when she failed to resolve it ...
Less than a year ago my decoder gave an error message on the front panel stating 2==2, i called the call center and after several transfers they said they didn't know what the problem was or how to fix it. They instructed me to take the decoder to the nearest agent. After standing in the queue at ...