My account balance was R0 in December 2013. Then someone bored out of their skull on 23 and 24 Dec 2013 wrote back a cancelled Kiosk payment for R715 from April 2013 (8 months later). I got 6 invoices in Jan 2014 and paid my account on 2 Jan 2014 as per normal. My service was suspended and ...
Hi, my sister rented a movie (Evil Dead) on wednesday and the movie was successfully rented but would not play. The box office call center was contacted as she could not click on "play free trailor" on any of the box office movies and had never had a problem like this before. She tried ...
In October I purchase a new HD decoder to replace my old standard DSTV decoder. I installed the new decoder and duly contacted the call center to activate it. I informed them that I was replacing my standard decoder with the new one. The new HD decoder and smart card was activated BUT In October I ...
Another accounts frustration. I have setup a debit order on my account and DSTV seem to fail to debit me but don't ever give me any warning or send me a statement until they cut my account off and bill me an additional reactivation fee. Added to this, it is impossible to get through to a human in ...
What a joke. I thought when I activated this package I am gonna enjoy watching my sport outdoors. I keep on having my service scrambled. That will happen from time to time. BUT, what really make me see red is having to phone the Multichoice call centre and after between 5 and 20 mins of my airtime ...
Wanted to connect my drifta in December so I called the dstv mobile call centre and was given an amount to pay and then told it would be connected as soon as I made payment, which I did within half an hour. It then took three more days and probably double the amount in phone calls to the call ...