I have 2 decoders in my account profile, the total due every month should be R520. i had a credit in my account in December and Jan was paid fine, there are sufficient funds in my account. This morning i i checked my sms and to my disappointment R1040 went off. this is frustrating, now i am R520 ...
On Monday I realized that my extra view decoder wasn't showing any picture and therefore I contacted Multichoice, I sat on the phone with this guy for roughly about 45 minutes trying to sort out the problem I had but there was no solution to the problem. This afternoon I decided to phone again and ...
What a shocking service I received from a Kwanele Ngobese... I called in to get my service re activated. He put me on hold for almost 10 mins if no more, when I asked him why was the case he answered saying "this is a big call centre and that he literally had to walk and find the fax no. Or ...
For the past 6 months when I want to pay my dstv, the dstv shop is always offline! I pay my full acc of R650 per month every month, but when I need service they cant ever help me??? I received a message from dstv on my decoder that I have to pay R750 at the end of Feb 2013. WHY??? Went to the Dstv ...
I phoned Multichoice call centre on the 31/01/13 to updated my banking details I was assured by the consultant that my details have been updated as per my request the next debit order was supposed to go through on the 27/02/13 but I noticed that it didn't go through Multichoice has been debit my ...
ON THE 1ST OF NOV AND 19TH OF NOV I PAID TWO PAYMENTS OF ZAR260 RESPECTIVELY IN TO A WRONG ACC DUE TYPO ERROR .. I HAVE BEEN FOLLOWING THIS UP WITH MULTICHOICE EACH TIME I AM TOP=LD TO FAX PROOF PAYMENT UNTIL RECENTLY WHEN I WAS TOLD THAT NOTHING CAN BE DONE ABOUT IT.. I WANTED TO PAY INTO CUSTOMER ...