On the 02/02 I made payment for my account. On the morning of the 03/02 my services was discontinued due to NO PAYMENT. Why the must I pay the re-connection fee of R50.00? Multichoice received payment before the service was discontinued & I must be the one paying that extra cost. Is this a new ...
After numerous attempts via the call centre, Henry Khoza sorted out my account (which someone at the call centre messed up) within a day. Well done Henry, thank you very much!! ...
Beginning of December my son did a SIM card swop via the call centre. I would like to know how seeing as he doesn't have any of my personal details for verification. In January I was charged R1174 instead of R598. After enquiring this amount, I have been told for two months that the problem were ...
I have been listed on ITC for an an outstanding account, which is incorrect. This account has been paid since June 2012. The default as listed on ITC stands in the way of getting employed, providing I can get notice from Multichoice confirming payment is NOT outstanding! I was promised notice today ...
Since signing up with Multichoice 4 years ago my husband & I have had to make countless trips to the Multichoice centre in Umhlanga, some on consecutive days & usually involving a decoder swap. I had to make the trip again this morning, after calling out a technician numerous times over the ...
Good day My decoder was faulty last year end of July, I phoned multichoice and was told that I need to take my decoder for a screen test, which I did. I was then told that decoder is broken and that I need to buy a new one or send it for repairs. Due to my financial condition I couldn't do one or ...