I use the debt order as a payment method, and pay my account on the first of every month (the R590). So on the 1 January 2013 I called to deactivate my account because I wasn't using my DSTV for a while and wanted to save a bit of mony. But the payment when of the first of Jan 2013 and they told me ...
Once again my account was suspended despite the fact that my payment, which was due on the 28th of February 2013 was made on the 24th of February. Surely the fact that a client with multiple decoders who has been paying his/her account on time each month should have some recognition with ...
I set up my monthly payments to be made by credit card on DSTV's website a couple of years ago now. This debit has been processed to my credit card satisfactorily every month for all this time. Suddenly this month the charge to my credit card has not been processed by DSTV, for some unknown reason ...
My dstv was working just fine, as per normal this morning. For some strange reason, i lost signal and boom no picture. I then decided to do the logical thing to phone into the call centre. At first i got through to a proffesional and helpul Tshepo who guided me through the neccesary steps to get my ...
Thank you DSTV for listening to my compalint about bad programme editing. I was able to watch CBS news insert on Saturday and Sunday morning in full. You kept SKY News advertising breaks in place and did not do stupid local "me" adverts. Thank for listening ...
I'm a premium subscriber and used to paying 591 for my account, but today a debit of 625 went off my account. I'm not aware of any recent increase on my subscription! This is an outrage and i need someone to explain why am i being overcharged on my account. ...