I have now called multichoice call centre FOUR times to query why their records indicate that i am in arrears of R199. On all occassions call centre staff cannot answer my query. I have now returned home to find that my account has been suspended. Multichoice holds us to ransom because of their ...
Good Day I'm highly disappointed in the service I got thus far with regards to the problem I'm experiencing with snowy and blurry vision for a month now and yet I still pay but don't watch DSTV coz I don't see a thing. I have logged this already on the 05/02/13 (case num 3086324) whereby a ...
Hello Peter I was paying my bills via Internet as per normal. I then accidentally paid Multi Choice R4400 instead of the agreed R450. I also had forgotten that i requested a Debt Order to go off my account at the end of each month. I didn't notice this error till i read my bank statement on the ...
I am writing this email to you to express my sheer disappointment in your call centre I called this morning for a statement and till this very minute I have not received anything. A debit order was deducted off my account for an exorbitant amount of R 3432.55, and I requested a breakdown which I ...
On the 01st of February 2013, i called the call centre to set up my extra view. We even came into the randburg offices to do this. The customer service agent advised me that when i get home i need to call the call centre and activate it. When i did that, i had a picture on the extra view and the ...
Hi I purchased a PVR, after the installation was complete I called the call center for activation. After waiting for approximately 40minutes to get to an agent. I had the displeasure of getting agent Themba (call Ref 122387067 in xtra view department. He was rude and should no respect to the ...