I have been trying to contact the EC Call Centre for 3 days now and spent over R60 in phonecalls and being on hold forever. Eventually this morning after a twenty minute hold again< i got hold of someone who gave me my balance for reconnection (R757.39). I have now deposited the money and need ...
Hello This is to confirm that my name is still not been removed from ITC, AND YOU SAID: "within 48 hours (starting from Monday 25.02.2013)" it will be clear... AND WHAT аbout: "Providing customers with unsatisfactory service is not in line with our ethic."?? It really starts be ...
Two problems - I paid my account at a Checkers on 3/12/12 and because payment only reflects 48hrs later, my account was suspended on the 4/12/2012. I was told that this should have been paid on the 1st and this is my problem! On the 5/1/2013 paid my account at their office in Randburg. I was told ...
In July 2012 I paid my multichoice acc via cellphone banking. The end of the month I paid my account directly in the bank. Multichoice say they cannot locate the cellphone banking payment. I have send the proof to them. Every month I send proof of payment to them. But they suspend my service every ...
I purchased a dstv decoder and subscribed for premium package on the 1st of December. On the 31st of December I made a payment of 260 rands via pick and pay northgate. On the 4th of January my service was disconnected. We called the call centre and were told that we had been watching a full bouquet ...
I would like to know how many customers have their DSTV disconnected each month on the basis that DSTV has not received payment. I have been paying my account for years via EFT transfer. Of late, it has become a practise where our service is disconnected even thouigh we have made payment on the end ...