Tried to change my boquet option. Called the number quoted on my statement (031 710 2222). Tried calling five times. The automated voice system is extremely slow and stupid. Had to enter my details thrice before even getting to the menu. Placed on hold for the first call (in the 'que') for about 15 ...
DSTV disconnected although account was paid. We get E19 suspended message. We paid around R100 in November and on 1/3/2013 we paid another R240 R50 for maybe reconnection fee. What is going on. This is the second time in two weeks I have now picked up problems and on the telephone it is impossible ...
I pay my account with DSTV every single month via EFT from ABSA, in fact, most months it is even paid before the due date. My service was disconnected on the 4th of March 2013, I spent over 10 minutes on the phone to their call centre to get my service reconnected which I paid for before the due ...
As we all know, Multichoice uses the tv screen to send you messages. In this particular situation it refers to your payment."Don't miss it or we will suspend your viewing and you will be liable for a re-connection fee."This month end of February said that you could paid by the 4th of ...
Today, Monday 4th Feb 2013, I held on for over 35 minutes to speak to a consultant. The message #4 told me I must pay R1204 odd rand to Multichoice, On the screen my service had been suspended! We had paid an amount to Multichoice on 2nd March 2013. The lady told me I must pay a ...
17 September 2012 Troy came and Installed a splitter so we could use our DSTV in a new room, but after a few weeks a few channels stopped working we didnt think it was the installation at first and cost us R400. On the 1 February 2013 we called them back and George and Lee came and did nothing to ...