I have been calling dtsv every month since May 2012 to have my dstv reconnected even though payment has been made on time! in may 2012 i changed banks and requested a consultant in the call centre to help me load dstv as a beneficiary in order for me to make a payment to them, the incorrect ...
I took in my HDPVR for repairs at Benoni CAR RADIO on Feb15. I was assured I would get a new one (Device Swap) in 7 working days. I complained earlier and there was no reply from the agents. Multichoice had assured me I would be contacted. This has not happened. Of course they have deducted the ...
I have a problem with viewing my recorded programmes and movies on my playlist. The lady kept me on the line for 23 minutes. In that time she got me to unplug my decoder 3 times and sit quietly while it loaded (as if it hadnt occured to me to do this several times before i resorted to phoning ...
Hello, I just called mulitichoice call center questioning an amount that I'm being told is due for me to pay. On the 30 January I called the call centre to ask them to upgrade my package full bouquet with pvr call ref 120301672, and to have this switched of on the 31st, the next day completely as I ...
In July 2008, I cancelled my DSTV subscription. I was getting a divorce at the time. Subsequent to the divorce, my ex-wife (who had the decoder as part of the settlement) it would seem reactivated the DSTV account in my name. Despite informing Multichoice numerous times over the last 4 years that ...
I called your call center today to reconnect my services after paying my account, I spoke o one of your consultants who put me on hold for and my phone was disconnected. I tried calling back and waited over 15 min without getting through. I called again and finally spoke to Monica, I gave her my ...