It came to my attention (approx 3 weeks ago) that DSTV is upgrading the transmission of HD channels to DVB-S2. As instructed I tested the functionality on channel 425, however this was unsuccessful. Upon my initial disappointment I immediately sms'ed the number as instructed (sms was send on 7 June ...
On 10 June 2013 I sent an email to dccconfirmation@multichoice, asking for my decoder care contract to be cancelled. A rep did phone me as I was walking into a meeting, on the 11th. I asked the rep to phone me back in approx. 30 minutes. No one called back. I sent a follow-up email on the 20th, ...
Multichoice gives people no other option but to use hellopeter. I have tried calling to get help and this time i sent an email about a month ago. And no response. When i call in no matter what the problem i get told the same information: unplug, remove the card etc. Due to you not replying to my ...
I AM LIABLE TO PAY ON 20TH EVERY MONTH. I PAID THE AMOUNT IAW THE MAIL I RECEIVED FOR DSTV COMPACT PACKAGE ON MY DECODER FOR JUNE 2013 ONLY ON 22/6/13 AT ABOUT 8 AM AT SHOPRITE (STILL WITHIN 48HRS!). I LATER THE SAME DAY AT ABOUT 16:45 PHONE IN TO UPGRADE FROM COMPACT TO PREMIUM PACKAGE AND IT WAS ...
This is the 3time I complain about them mnet! They phone me evertime but still don't do anything about my problem! I pay every monthe never skipped a payment but still can't watch mnet? Why do I pay??? Angry very angry!!! ...
CASE NUMBER: 3594606 refers. I was under the impression that I have insurance on my decoder until I changed my package in May and the lady said there's no insurance. I have instructed her to immediately put it back, which she never did. About a week later my decoder was out of order and I have ...