The lack of service and constant incorrect billing is shocking. I closed my account on 2 January and transferred the credit balance to my sisters account due to previous refund issues. A month ago I received an email informing me that outstanding subscription fees will be written off a bad debt!!! ...
Mrs J G Russell, the widow of Peter Russell, who died in November 2000, has repeatedly tried to get the DSTV account registered in HER name and with HER ID Number (she pays the account!). Every time she has occasion to contact DSTV, they ask for her ID number to identify her, they then refuse to ...
Im paying my account via eft on a monthly basis. Its been almost 3 weeks into the new month and after my payment, and my dstv is switched off. This isn't the first time that im in the situation and this is very bad service. ...
I have been a multiple choice customer for many years. I pay my accounts in advance every month. I was on compact. Last year multi choice suddenly demanded about R2000 for outstanding amount and cut off my services despite the fact that I had paid for the month. I protested and I was told that they ...
On the 27th of October 2012 we called multichoice in Springs on one of the employees cellphones to activate a smartcard that was used on a mobile dish for the week-end of the 26 to 28 October 2012. Instruction was given to close this on the Sunday of 28 October 2012. This was never done and the ...
On 9 April 2013 paid R1 400 via ABSA internet banking into my dstv account for my dstv subscription using the ABSA beneficiary for DSTV.I made numerous calls to dstv. I mailed 3 different e mail addresses given to me, spoke to different people, and to date hereof the money still does not reflect on ...