I have since complained about multichoice moving, with my decoder, I haven't received feedback. When they called me I was in a meeting at work, tried to call them back, but had no luck. Multichoice did not even try to call me again. I am very angry right now in that I don't have my decoder yet and ...
DSTV sent out an e-mail to their clients informing them of a change THEY are making to the transmission. You have to go to channel 425, which is the test channel to see if your setup is correct and ready for this DVB-S2 transmission change. If you get an error message, you must send an sms to ...
I phoned DSTV call centre to query my billing. Such helpful, friendly service. Patience took me through my billing, discovered the error and immediately helped rectify the set up of my decoders at home and process a refund for the past 14 months. Such a pleasant experience. Well done MutliChoice ...
I activated my DSTV 5 days before month end. The Callcentre said I need to EFT the first payment as it is too late for DSTV to add the debit. I did an EFT AND they debited me. I logged a call a day after they debited me. I still do not have my money returned to me. It took 3 Weeks just to approve a ...
I BOUGHT A NEW DECORDER AND I HAD AN OLD ONE AS WELL.I PHONED TO ACTIVATE IT AND ALL WAS FINE I ASSUMED.WHEN MY SISTER PHONED TO ACTIVATE THE OLD ONE THEY MADE THE ERROR AND ACTIVATED MY NEW ONE ON HER NAME.SO THE OLD WAS NOT PLAYING WHILST THE NEW WAS PLAYING BY ME.THEY CANT EVEN CALL YOU BACK ...
To tackle my problem. I've resorted to this website as a last resort as I am just banging my head with Multichoice. I've had a persistent problem with my PVR decoder since I acquired it (and it has even been replaced with a brand new one which displays the exact same problem) and yet Multichoice ...