The Price of DSTV keeps going up but the quality of content keeps going down. Over the last couple months the quality of the movie content has been steadily declining. My suspicions: They are dropping the quality of movie content to force viewers to view and rent boxoffice movies because they ...
"E50No Channels exist in the bouqet you have selected Please select another bouquet" above is the error message i get i have contacted your customer care and held for 30 Minutes waisted all my airtime i currently have no airtime. I cant understand why a person must wait so long on hold. ...
I sent below email at the end of last month. This problem has been persisting since last year and its still not resolved. Low and behold yet again I get a sms stating that my account is overdue and i need to make payment of R1449.98 and I pay a monthly fee of R720 after the new increase. Good Day ...
Refer my complaint dated 5 June 2013. You should also have on record a call placed from your outbound call centre on 20 June 2013 during which the agent undertook to phone me back on 21 June 2013 at 9h00. It is now 25 June 2013, and she has not phoned me back to resolve me issue. Excellent customer ...
I am shocked by the disgusting service by Multichoice. I have paid my account each month and the amount that was owed. In March, i was told that I was owing double of my premium, which was not correct. After calling to query, I was told that MY payment was allocated to someone else account. This ...
Dear Multichoice, I have lost confidence in your Walka Device and yet you want to replace it with the very same version again! I understand that your service and call centre staff are just following procedures but I sometimes I feel that you are not listening to your customers. I don't want you to ...