Account no: 666535144 I paid for my dstv on Sunday, my dstv was disconnected on Tuesday morning. I phoned the call centre, sent through my proof of payment and was told that my dstv would be connected on the same day. Later that afternoon I tried calling the call centre to enquire about why my ...
After sending all my payments and correspondence from shoprite checkers money market divison regarding payments that was done. Multichoice still disconnects my service every month due to a "outstanding balance" on my account. Due to a payment according to multichoice that was reversed. ...
Well this is my last resort. Dstv decoder upgrade done, and I am still having an E32 error almost on a permanent basis. After numerous calls to the call centre all I get told is they are working on fixing the problem. I can barely use the service I am paying for. What a joke. ...
Since September 2013, every single month Multichoice is switching off my account because they say I did not pay my bills. This not true, and I have the proof (WHICH I HAVE SENT THROUGH A DOZEN OF TIMES!!!) Every month on the 7th I have to phone them once again, in order to tell the same story over ...
Trying to reconnect my DSTV account has been an absolute fail!!! tried calling for the last 45minutes but not once has any operator answered my calls. I can't call earlier to reactivate the account and it does say that the call centre is open till 11pm at night. VERY ANNOYED as this is not the ...
Once again Multichoice has cut off our services! Have been on the phone hoping to speak to someone to explain to me why this keeps happening to our account. Last month we downgraded from Premium to Compact but were still billed for Premium anyway and now we paid our account for this month which is ...