I called from 17:05 because I needed their assistance but no answer only the automated response which ia helpless as well. My niece blocked the parental control pin I wanted to unblock it so I guess no tv for us tonight and no airtime for me If this automated response would tell us if there's no ...
I have been trying to get a hold of an agent as my decoder is not allowing me to access my TV link settings, every time I called I held on for more than ten minutes and got no answer. I used up all my minutes and the problem is still not sorted out, you guys need to consider that we spend money ...
I paid my account on time in december but was disconnected cause they said they did not receive the payment. I sent all the proof they needed and today i came home to find that i am disconnected again. I pay every month on time and don't deserve such service. Will i be refunded for the days i am ...
On the 22nd January 2014 7:05am, a call was placed to the call center requesting termination of all services with immediate effect due to my travelling overseas. This was promptly carried out by the call center agent and confirmation of this was received telephonically. Unfortunately, I was unable ...
I paid in. The 1st of FEbruary to be cut off troday and now I have to. Phone them, I hace to go on line nd prove payment, I havce to use my money to get their service running. I have tro listen to a stream of options at my cost.. What reimbursement do I get9 net alone get charged for a service I am ...
DSTV Multichoice is such a waste, yet again they have suspended my acct though it has been paid every month. They claim I have been using dual view but not paying for it, what a joke that is not funny!!! I haven't used dual view in years yet they claim I requested for it to be reconnected. They ...