I refer to the call made to DSTV helpcentre on 05 February 2014 as a followed up to my query lodged a week earlier. I spoke to a VERY RUDE Lerato Charline Molope who had nothing to say except to be rude and arrogant to me. I have tried in vain to give her the history of the matter and seeing that ...
I am disgusted in the service DSTV is giving there customers. Shocking is not the word. I have been calling in to there call-center for three days now with not prevail. If they don't answer the phone you wait on the phone for 30 mins and this call is not free!!! I have sent emails to [Email ...
IT IS NOW 5 WEEKS OF DISTORTED PICTURES ON 80% OF THE CHANNELS. WEATHER DOES NOT CONTINUE FOR 5 WEEKS ON END, THIS IS A BREACH OF CONTRACT SINCE THE PROBLEM IS WITH THEIR EQUIPMENT. ...
We have 3 HD PVR's with extended view and a Holiday use decoder. Total cost R1425 per month. In June 2013 We went on holiday to Durban and we had our holiday decoder connected for the period of our stay. In October 2013 our monthly debit order suddenly DOUBLED from R1425 to R2950 per month. ...
In Nov 2012 another person (unknown to me) activated a decoder on my name and account at Multichoice. I had deactivated my service in 2011 due to the fact that I had no need tor the decoder/service. I realised someone had done this when Multichoice money from my bank account (via a debit order) ...
CAN SOMEONE HELP ME, IS IT STILL ALLOWED TO PAY DOUBLE THE AMOUNT THE FOLLOWING MONTH IF YOU ARE UNABLE TO PAY FOR THE CURRENT MONTH? THE GUY AT THE CALLCENTRE ONCE DROPPED THE PHONE ON MY EAR WHEN I WAS TRYING TO MAKE PAYMENT ARRANGEMENTS. FROM THERE I VOWED NEVER TO SUBSCRIBE AGAIN... ...