Once again Multichoice has cut off our services! Have been on the phone hoping to speak to someone to explain to me why this keeps happening to our account. Last month we downgraded from Premium to Compact but were still billed for Premium anyway and now we paid our account for this month which is ...
My acc with multichoice was from 19th to 18th. i was told to pay r563 to have it up to date to 18 feb and later i was told to pay another r60. i paid both amounts. today is 4 feb and my subscription is suspended. multichoice is by far the most pathetic business in sa, when it comes to service ...
I have been without DSTV for the last few days. I called the Johannesburg helpline numerous times yesterday and all my calls got dropped during filling in my details or while waiting for a consultant. This was around 15 calls! When I called today I kept a log of my calls and decided to call ...
Having paid my account, i contacted the multichoice call center to reactivate my account but had to wait on the phone for over 20 minutes with no response. I hung up and called again and the same thing happened. The mobile help is absolutely useless and so is the website. Very disappointed ...
The service I experienced today trying to sort out a problem with my DStv decoder is the worst service I have ever received from a service provider. I tried to call the DStv call centre and after responding to all those stupid questions they ask before you are actually transferred to a call centre ...
After 30 minutes on hold with no numbers entered being recognised, an operator finally answers only to leave me hanging for another 10 minutes then get automatically transferred to the customer feedback recording where no matter how hard you push the response number the recording tells you that you ...