Paid my account today (37690042). Tried contacting DSTV's call cente for 4 times, got through once, and that to the Box Office accounts department. After being put through to the correct accounts department, the person on the other side took 3 tries to get my id number correct... REALLLY!!! After ...
My dstv was disconnected on 1 february. I joined dstv 29 november. I paid 30 November. 2 January and 26 January. On 1 February my account stated: pay R524 immediately and 625 on 28 February. I called on 1 february and hold ed for 13 minutes after I was disconnected. Left another message on facebook ...
I arrived this afternoon to find my service off but I paid on the 28 Jan 2014 for February. I have grown so disillusioned by multichoice as one has to call twice to have the matter resolved. Even being an annual payer did not help so I have reverted to paying monthly. All I need is my services to ...
Besides holding on for long periods of time when calling, can you imagine how frustrating it is to learn that once you THINK your query is resolved and rating the service just to discover it isn't! Between my husband and I we must've called dstv 8 times to rectify our package that their system or ...
Just phoned the Multichoice centre to cancel my contract. After weeks and weeks of back and forth e-mails, and the money still going off of the acount, I end up phoning them. The lady in reception doesnt know who the person is who sent me the e-mails, and after me explaining to her the situation, ...
Someone used my account details to set up a debit order at Mutli Choice, went to the offices and they said case would be escalated to Risk and, have been waiting for investigation feedback for 3 weeks now. When I wanted to take the matter to the police station and open a case of, they said I need ...