I have been dealing with MTN customer service and rention for the past 02/08/2013. I had reported that my bill is just way too much. I have WIFI at work and home that i connect my cell, meaning my data is always off and unused. Only to find that they have allowed Kulaville a subcription to deduct ...
I UPGRADED MY CONTRACT ON 06.03.2013 MY PHONE FELL TODAY AND THE SCREEN IS CRACKED. I WENT TO MTN TODAY TO SEND MY PHONE IN FOR REPAIRS.BY SURPRISE THEY TOLD ME THAT MY PHONE CAN NOT BE FIXED BY THEM I HAVE TO SEND IT IN TO A PRIVATE COMPANY HERE IN BLOEMFONTEIN. TO SEND MY PHONE OFF TO A PRIVATE ...
In Feb met account billing team to resolve account query. Three months later after numerous emails. I was told all is order. I was advised by an ex MtN to use the IPhone app to monitor data billing. I did this for three month. Not one account after that compared to Apple's iPhone data monitoring. ...
I picked up a CONTENT charge on my MTN bill, of over R400.00 for the month. On calling MTN i was advised that it isnt MTn responsibility but a company called Intergrat that bill through MTN. I was quickly given the telephone number and a way to block the Content information being linked to my phone ...
I have Samsung Tablet contract include with 2 other contract from MTN. About two months ago on 29 June I took my Tablet to MTN Morning Side to Repair. They collected it include with the charger and told me it takes two weeks to repair but they will send me SMS when it is ready. for the past two ...
I gave my phone in for repairs, they told me it will take one week to come back. it is five weeks now and still don't have the phone back, i phones 4 times and they told me two times that they will find out where the phone is and call me back and never did ...