On 20/11/2012 I bought a cellphone@total sports, in feb2013 it started 2give me problems, tuk it back 2 total sport 2be booked for repair then the phone was brought back in March 2013 bu it was exchanged without my knowledge, I used it unaware it was swaped, as i trusted the services of mtn, the ...
I purchased a TV deal on 8 August 2013 at mtn but my purchase was only processed on 23 August 2013 with their supplier after I called in myself. When i called their supplier i was informed that they were out of stock and had to wait for new stock to come in as my order had not been processed prior ...
My mother moved to centurion more than a month agao, there is no signal for mtn, so she called the call center, thy send someone out to her to test the signal, a week later thy did not come back to her so she had to call again and thy loged a case again, o my word we waited again 5 daus for them to ...
I cancelled my mtn direct [URL Removed] cellphone contract within the 7 day cooloff period and returned the cellphone. All was given as in order once I did this from the call centre. I received a bill for two monthly payments two weeks ago. I have sent 6 emails and have also attempted to call the ...
Upgraded my phone beginning of August, took a contract that had promotional TV with it, disclosures of the product was not mentioned when it comes to internet use of the phone, my bill was twice as much, called MTN to find out why about four times in that morning and no one returns my calls, went ...
I go to the N1 City MTN branch almost every month to pay my account and every month I have a bad experience there. Tuesday was however, the worst ever. There was a very long line of customers. There are 4 terminals but only 1 was in operation. 2 Terminals had consultants but they both had ...