I lost my phone and did a simswap at the MTNsc at menlyn the sim swap did not work, so i called in and was told that a prepaid simswap cannot be done at store level 1st of all. I then left that and luckily found my phone. I then put my sim card in my phone to make calls then found that it doesnt ...
On the 15.08.2013 I took the my wife's Blackberry Q10 (2mths old) at Pavillion service centre because the phone overheats and there after my wife will be shocked, she cant even be on call for 3 min. I was attended by Masi and he was very help full and he sent the phone to their repair centre, Krish ...
Hi MTN is not able or unwilling to provide the most basic services as stipulated in the contract e.g. a basic phone service, Under the consumer protection law protecting me against contracts that does not provide me with service I pay for, provide me with the necessary processes to cancel all ...
SINCE MID JULY WE HAVE HAD NO OR VERY POOR INTERNET CONNECTION. I HAVE MADE POSSIBLY 50 PH.CALLS AND GONE TO FOURWAYS/NORTHGATE & CLEARWATER BRANCHES IN AN ATTEMPT TO GET MY PROBLEM FIXED, I AM JUST PASSED FROM PILLAR TO POST AND ON EACH OCCASION GIVEN A DIFFERENT STORY... NOBODY SEEMS TO GIVE ...
On Saturday 24 August I subscribed to the DSTV Mobile offering via your MTNPlay website. I used my Galaxy S4 and couldn't access the service. I called your contact centre (808) and was told the service was active and the agent assured me I would be able to access the service after he got off the ...
MTN with their usual don't care attitude and complete disregard for customer satisfaction have yet again not resolved my issue of my faulty phone since my last report in JULY. Vodacom would have gladly replaced my phone but MTN refuses as they claim that they are running a business, and by ...