I got a call 2 weeks after my claim was made, the lady, Koketso still made me wait another 5-10 minutes on the line just to tell me my claim was rejected and she knew she was going to reject it. My phone was out of my car, which was parked in at a friends house, in the locked car port and MTN ...
This is a 2nd complain about same account. One Friday afternoon my account was suspended and when I called MTN they told me that "I called to suspend the account because I lost the phone" I advised them that I didn't call MTN. I also asked them if they didn't verify the caller and they ...
I took out a new contract in Sept 2012 and requested that my old one be cancelled. The sales lady logged the cancellation in her system while I sat there. I was billed another 3 months on the cancelled phone and then I refused to pay any more installments until the cancelled phone was taken off my ...
I logged on to MTN Active to check my Data balance available on my modem 2gb top up contract, relevant number: 0810433817, only to be surprised with only having 1.49gb data remaining for the month. This means MTN has taken away close to 2gb data, if not more - which should accummulate for up to 60 ...
As from May 2013 we loged a complaint of poor signal and loss of signal while on call. After numeros attempts they confirmed that they will come and setup a signal booster. Empty promise. I really wish that someone would have the integrity to help and actualy take action! Would MTN bother to sighn ...
Ti have lost my blackberry phone on the 2nd August 2013 and up-til today mtn hasn't blocked my phone nor my number the person that has my phone is still using my number and answering and saying I'm by the shop and using my bbm and chating mtn is sending me to customer service I called them and they ...