Good Day, I am a loyal MTN contract subscriber for at least the past 6 years. I have 4 contracts with MTN with an average monthly spend of R700 to R900. Acc #: A3806253 - 072883 - monthly subscription should be R159 (incl. VAT) as per contract, but being billed R196.99. Acc #: A3806253 - 071913 - ...
I bought mtn bundles so i can download -370MB phone updates. Instead of mtn deducting from the bundles they decided to deduct my airtime ( - R200.00). Called call center to address this and spoke to Nicole instead of helping solve the problem she kept on repeating herself and then suggested i speak ...
Our phones are on my wife's account with three numbers connected. Account number A1244374. I had a Blackberry phone previously with B.I.S activated on it. Suddenly I was billed - R1600 for data three months ago. I thought that I made a mistake and somehow used data without knowing. The second month ...
ON THE 30/08/2013 I TOOK MY CELLPHONE TO MTN IN MAPONYA MALL FOR REPAIRS. THE CONSULTANT HELPED ME AND TOLD ME MY PHONE WILL BE READY IN 2-3 WEEKS TIME BUT WILL GET A CALL IF ANY THING COMES UP. TODAY (4/9/2013) I GET A CALL FROM MTN AND GET TOLD THAT MTN CANNOT FIX MY PHONE AND I MUST COME AND ...
REQ:2601563 (previous hellopeter complaint) Nothing was done. On the 08 August I upgraded my contract from the MTN200 blackberry package to my current one Samsung S4 MTN399 package. 11th august, I received R200airtime, 25sms's (as per my previous blackberry packages) I laid a report on 808 with ...
I have just received an email from MTN justifying the roaming charges on my account (Ref: 2487793), even though I had my phone on Flight mode unless I was to make a call. Upon reporting to Hello peter, MTN responded and mention a credit on the account. This is not good enough, what is needed is a ...