I'm highly unsatisfied with MTN Kroonstad. I upgrade to a Samsung GT-S5300 in January 2013, since that the phone when back 4 time for repair. But it come back every time still with the same problem. I laid a complaint at MTN Ombudsman a week ago but till now, no one contact me back. ...
I have a Blackberry handset on contract with MTN. The handset is giving me problems and I tried to take it in for repairs, only for them to tell me that they can't help me because I didn't have my proof of purchase. I asked them to check my file as I'm contracted to them and they still refused. I ...
I have a mtn uncapped internet bundle which is R289.00 However for the past year I have been billed substantially more than my internet because they keep on registering my subscription with companies that bill for every time i am on the internet. This is however not allowed as I NEVER gave consent ...
I received a response from MTN, see below. But up to date no one from MTN has contacted me with a solution to my complain. Is MTN just posting things to keep their clients quiet for a while? Hello dirkiest, Thank you for bringing this matter to our attention. We apologise for any inconveniences ...
I loaded R200 airtime on a Nokia 1616 which does not have internet services and was deducted airtime for data usage of R180 in a few seconds. I called Mtn 8 times and each time they cut the call after i explained. When i phoned their technical support they required customer services to log an ...
Hi, I got a blackberry 9800 from Mtn on contract after sometime I started experiencing problems with the buttons of the phone falling off I complaint about this at Mtn repair centre in Montaque Garden where I was told to take it up with blackberry South Africa and complain about the qaulity with ...