For the 6th month in a row MTN has added items to my account which should be part of my package. I've requested it to be corrected about 9 times including 2 complaints on Hellopeter, but still every month I get my invoice and the item are on it again. MTN if you do see this, please correct it now ...
I got a contract phone on the 2nd Sep 2013 and I was required to do a sim swap because the new phone uses a micro chip sim card. I paid for it and its the 3rd day now, my phone is still off line. After the number was trasnfered to contract, I used the old sim once for less than 10 seconds and to my ...
On 18 January 2013, whilst on holiday, I visited the store in question for an upgrade on my contract. I was assisted by Julian Tredoux, a sales person at the store. I was on a Top-Up 350 package prior to upgrading and requested to be kept on the same package or a package similar for the iPhone 5 ...
Dear MTN My contract was due for an upgrade in July and it seems that no one from MTN can help with my request and I'm on the verge of moving to another network because of this. I've been with MTN for almost 15 years and think I deserve better service than this. All I want is to keep my existing ...
On 1 July 2013 I upgraded my MTN contract. My package had a 32 inchTV. Mr Modise Mofokeng who was my consultant told me that the TV will be delivered to my house and didn't tell me when. After a week it was not delivered and I went to ask about its whereabouts. He told me that it will be delivered ...