I will not be renewing my contract with MTN which expires in March. I have now addressed multiple emails to the address specified on MTN South Africa's website in this regard, and am still awaiting confirmation that no further debits will be made against my account on expiration of the contract. ...
I made arrangements to pay my account. Paid the amount at an MTN store on Saturday 25 January 2014. Today the phone was disconnected. Went to the MTN store and they advised I should call them to reconnect. I have been holding on for one hour and 45 minutes for someone to answer at the call centre ...
Firstly the call centre is just terrible. Not only are they not helpful and never do what they say they would. They also don't understand simple English. Are call centre people screened before you hire them? This is the 808 contract centre. Paulsen or Paul ntembu is one person that is not helpful ...
In point form 1) took an upgrade 2) they gave me new phone and said it will be activated in 24 hours. 3) that did not happen and I was away on leave 4) returned it to them and they said it was there fault and re did the 24 hours activation 5) phone switched on but screen was faulty 5) took it in ...
Hi my name is Samantha Leng, been a loyal and up to date with my payments account holder of MTN. I have had my two contracts with them for over 6years. Last year November i thought id pay my account cash as i was close to an MTN store, i first asked the lady would my debit order still go off if i ...
I had my contract upgraded on the 25th/01/14 from a blackberry to a Sony which I still had my BIService the lady that assisted at the west gate branch never informed me u will lose/ forfeit my bundle and since my bundle was updated on the 14th each month I'm told I will have to wait for the 14th of ...