Good day it is now been 3 weeks since i emailed zulu_t @ mtn. co. za for my original complaint going back to November. not one person has contacted me regarding the network quality. i have filled in the forms. posted two complaints on hellopeter and even on your facebook page and yet i still get no ...
I would like to place on record the incredible service that I received from Ntsikelelo Mbanga on 1555. Not only was he patient, helpful & prepared to go the extra mile but his attitude was exceptional & his assistance excellent. In this day & age of shocking service he was the BEST ...
Been trying to call 808 now non stop for 5 hours and no answer. MTN bad service!!! ...
It has been 9 months that MTN have been deducting R649.50 from my company account for a phone that was transferred to Vodacom!! My employer asked to change to another service provider but I said she had to retain her number! We waited until she was due for an upgrade and only then she had the ...
On 9/1 I took my Blackberry in for repairs, it kept switching off. They sent it to their repair cantre, we had to phone to see if it was ready- noone bothered to contact us. On 20th we fetched the phone and were informed it just needed a software upgrade. I then had even worse problems, phone still ...
Is MTN's version of customer retention keeping them on hold till they drop dead? I have been trying to get my EXPIRED contract converted to prepaid so that i can burn the sim card and have nothing more to do with MTN. 30 minutes on hold after about 6 attempts to get hold of an agent who just keeps ...