I am very disappointed to say the least. Once my current contract is finished, I won't upgrade and MTN will never hear from me again. I have an up to date contract with MTN and applied for an additional contract. It was a long waiting period with a lot of disappointment as the new phone was ...
I went in to the main Mtn centre today for a new contract. Not only did they mess up my other phone with their insurance policy but then I can only get my phone win 72 hours to be approved. What bs is this? You want to go there. Get a new phone the same day. I've been phone-less for about 2.5 weeks ...
Dear MTN I was rather disappointed to hear that when buying airtime with my MTN "points", that I would now be restricted to making MTN to MTN calls with that airtime only. When was this decided? And why wasn't the public informed about it? ...
Phoned the call centre on 28 Nov 13 for a monthly usage summary for the previous 6 months on my Broadband Lite data contract. Was told it would take 7 days to get. By Mon 9/12, I'd heard nothing, so phoned the MTN call centre again. I'm now told it takes between 10-15 days and I should wait until ...
Since Sep 2013 i dealt with a lady named Mpho, SHE INCORRECTLY ADVISED ME ON MY BILLING AND REFRAINDED FROM ADVISING ME ON IMPORTANT INFO REGARDING INTERNET DATA BUNDLES AND HOW THEY CHARGED ME AN EXORBITANT BILL FOR 2 MONTHS TILL DECEMBER 2013. THE MANAGERS CALVIN MDONDO, MORNE NEL, AND ZAINODIEN ...
I have taken my 2 month old blackberry z10 in for repairs on the 6th January 2014. I have been in contact with both the Branch as well as the repair center. Both take no responsibility for getting me a replacement for nor do they see any urgency in helping. I was promised the phone would be ...