I handed in my phone for service to MTN, my sisters phone went with it, as they both have problems, on my phone, the frame was cracking and the USB port was not transferring data, so they replaced it, with a Refurbished phone!!! Why Refurbished? I handed them a new one, the least they can do is ...
I cannot make calls from my new phone as I reached my credit limit of R2500 which I did not set with this phone. I called for help and sorry to hear there is nothing to be done. I do not ever have R2500 for a cellphone bill. Aparently I used psd calls and therefor I do not have usage on my phone. ...
I have been trying again, without any sucess to cancel my cellphone contract. I had teh same problem last month when i needed to cancel . it finally took a menton on hello peter for mtn to eventually get back to me!!! ...
My Contract With MTN Expired On 30/12/2013. When Requesting Cancellation Of This Contract I Stated That I Did Not Want The Number Changed To A "Pre-Paid" (BIG MISTAKE Due To A Mis-Understanding On My Part). On The 20/01/2014 I Contacted MTN And Requested That They Re-Instate The Mobile ...
I received my billing from Mtn on the 12-01-2014. I was charged for data bundle that i have not used. i get 350Mb of data monthly. i never go over that data . i check my data & rand value regularly. i logged a Query on the 13-01-2014. To date the query is still being investigated. i spoke to a ...
Firstly when ever i call the call centre regarding my query i end up holding for more then 10 min and end up ending the call. i got throught to Tsholo in the contract customer service department. Its regarding a billing query that i have no feedback since i logged it on 09/01/2014. Tsholo told me ...