MTN is really really pathetic! Service wise. I have never received any statements from MTN over a 9 month period to date. Also stated in my contract is that a debit order can go through on the 1st of every month but everytime i look at my statements i see MTN has tried to take the money off on the ...
I was sent SMS's to pay an amount of R210.40 because a debit order did not go through to avoid suspension. Once my cellphone was suspended I went through to the store to pay the outstanding amount. Everything was successful, my phone is no longer suspended, the outstanding amount was paid for and ...
Where to start... I cancelled my 084 3033165 contract on the 17 September 2013, filled in all documentation yet no one has cancelled the contract and you are billing me. Incompetence through and through and no one will help me as no one answers the departments phones. I took out a contract on ...
An incorrect upgrade was done 19 Aug '13 on my cell nr in Morningside while I live in Cape Town. I contacted MTN immediately, went through the whole process and was told that Phinda from Morningside will reverse all the incorrect charges - upgrade fees, difference in package and reinstate my ...
I'm Sipho Mahlangu my phone got 3 months ago. I reported the incident at MTN and the police station and I did take my police report and paperwork for the insurance to MTN. I'm still waiting for feedback from MTN every time I go to MTN they tell me that they are still busy with the matter and I'm ...
On the 27th of September at around 13h00 I went into my local MTN branch to request assistance with enquiring into my account. The lady at the counter was lying with her head on the front desk using bbm. I ask if she could assist me in enquiring in my data balance. I started to explain the problem ...