Good day, I recently signed a contract with MTN. With regards to service etc. I have zero problems thus far. A gentlemen by the name of Cydney (unsure of spelling) called me last week to welcome me to MTN etc. He explained a few 'good-to-know' concepts and gave me a few numbers and websites that I ...
Good Day Midday 25 September, My phone got lost.by 14h that afternoon I had all documentation etc required for MTN insurance claims. However from 14h to date there is no answer at 0831236084. Even worst by 16.30 on 25/09 I realised these guys service is really bad so I googled a claim claim and ...
Last night around 9pm & 10pm I loaded 1GB data bundles and went to bed having R167 airtime, 17sms & over 1GB data bundles. This morning when I wake up I have 0 airtime & 0 data bundles. I phoned MTN & spoke to an agent Katlego. At first he could not even see the 1GB data I loaded up ...
I applied for a contract phone via MTN, when the i-phone 5 was delivered I realized most icons where not responding I returned the phone within the warranty period. The store manager said he will handle the matter. Phone was booked back to the technicians, came back still faulty, i then decided to ...
Over the last six days I have spent 102 minutes with 8 different operators at the MTN 808 number. I need to cancel my contract and immediately take out another contract, so I can keep my number (for professional reasons). Between the 8 operators 3 have indicated that I may do so, also the lady at ...