I got an iPad from MTN on a data contract. It took them more than 2weeks to approve the contract. When I got the sim card it did not work. I took it back and the sim card was not Ricad. They fix the problem and it worked for a day. After many phone calls and visits to the store the problem was not ...
As a mtn contract customer I spent this morning waiting for a customer care call centre agent to assit me and without any "luck" was my call answered. I held on for almost one hour waiting for an agent to assist me. Almost a hour come on mtn you guys can do better than that???!!!... POOR ...
Yesterday I attempted to Purchase a 3G Dongle at your main store in Mall of the North main store, but due to your rude and unhelpful consultant I walked out. During the purchasing of this item she was totally disinterested in me, took extremely long and at the end argued with me. I asked her to ...
I upgraded but the upgrade was cancelled as mtn did not have a device. My bill is R790, charged for a handset that I did not receive. Please migrate my account back to top up. Fix my bill because I do not have the handset. Second complaint logged on but not feedback Went to the store Bianca, Met, ...
My monthly MTN subcription usually average about R700 per month and in the last two months it shot up to R1200. when I phoned MTN they told me that I am subscribbed to CONTENT smart call technologies and I was being charged R526 last month and this month R596. I never subscribbed to these services ...
On the 6th September I received an SMS stating that my upgrade was successful. I didnt do an upgrade, so my warning bells went off and I contacted 808 immediately. A long and lengthy process with affidavids etc.. but the upgrade was cancelled. Yesterday, 26th September, I received another SMS about ...