My boyfriend ordered 2 combo deals from mtn and well since then all we have received is the wrong product, bad service, no feedback and now we have to pay for a contract we did not even order. We originally wanted the samsung pocket with the camera 100 top up yet we only received the phone and the ...
Hi Again!!! ARE YOU GUYS SERIOUS??? Has ANYONE taken the time to do what I asked??? I am tired of asking MTN to do this or that... I have, on several occasions, asked for the OMBUDSMAN's contact details. I want an e-mail address, postal address and contact number. I am reporting MTN!!! You seem not ...
After mixing both my contracts up mtn direct is billing me a number not in use... this has been escalated to various managers who seem to do absoulty nothing with regards to rectifying the issue. This totally unacceptable and I demand someone to call me asap. I have spoken to numerous consultants ...
I returned my phone (SONY mobile Experia Go) to MTN Vereeniging for repairs since the cap enclosing the charger slot has been broken and the reference number 3631886 was given to me. On receipt of my phone back from Mtn the cap was replaced and it looked well. To my surprise, when I got home and ...
On the 3rd September I booked my phone in for repairs, thinking it was a software upgrade that I needed due to my phone (bb 9790) that reboots all the time..A week later (09 September) a young lady contacted me to advise me that it will cost me R2070 to fix my phone! I was dumb founded by this news ...
I am due for an upgrade and was informed about it via sms. I went to MTN Kolonade to enquire about it. I went there and they were out of stock on the package i wanted (Samsung Galaxy note 2 and Tablet 10.1 for R599-00). I asked them to see if I qualify and what the price will be and if I will loose ...