My line was disconnected due to non payment in April/May 2013. I paid the outstanding amounts in Setember, my line was reconnected but I did not get all my airtime for the months I paid I contacted MTN they told me that I cannot get the airtime because my line was disconnected and with the legal ...
I was very disappointed after calling MTN (173) for assistance earlier today, 28Sept 08:21. I spoke to a guy by the name of Nkosinathi and explained to him that my Blackberry Sevices are still not active on my phone after renewing my BIS.The instructions i was given to activate my services didn't ...
Went to MTN Hemmingways and waited for a hour to be helped. Then took another hour to actually book the phone in. That is two hours of my weekend. If you are understaffed that is your problem. I am paying for a service. I received my handset yesterday from repairs. The phone has no sound. Its the ...
I received an sms that my contract has been upgraded. I did not request any upgrades or sign any papers for an upgrade. Please ensure that this is cancelled immediately. I want this matter investigated as I am concerned that someone can just upgrade me without my concerns. This is. I am in ...
So. I have a tablet contract that I don't use the SIM for, except month-ends. Today I tried to log in to MTN active to see what my balance is and lo and behold, it says I have to reset my password for some obscure reason. Reset the password, and it wanted me to enter spam filter codes etc. did it ...
I have been trying to get hold of the call centre on 808 for the pass 2 days. I have waited almost an hour on hold with no answer. Just the music playing. Do not understand how they run a business like this. ...