Dear good people at mtn, kindly note if you tell me and confirm via sms that I am a cash paying client why the eff are you running debit orders through my account after I have paid you already. I have contacted your call centre to find out why I'm being debited and they can't pick up anything on ...
I took out a contract at mtn for a blackberry Z10 about two months ago, everything was ok and my debit order for the contract including the insurance was combined and taken off my account. The consultant only told me that my debit order will go off on the last day of every month all together. She ...
I would like to thank Barbara at Mtn Wynberg branch for assiting me and going the extra mile in assisting me with my phone Sony (Go). I had a software problems and nothing seemed to work on my phone. I was unable to receive calls, text, etc and i struggled to update the software on my own. She took ...
MTN is unable to provide my statements and invoices to me when I need them. So, every month I need to access my statements from the MTN Active site or else I cannot submit my expense claim and DO NOT GET PAID! So... MTN fails to inform me that the site has changed but I dutifully find the new site ...
Please note this reference: 104507269 I Have done everything under the sun that a person can do to notify MTN to terminate my contract in time, yet they ignore my request with the hope of deducting money from my account, making excuses that I didn't answer my phone when the cancellation department ...
I bought a new contract with MTN on 11 June 2013. after two months the contract info was not correctly loaded but this was eventually sorted out albeit I had to make several trips to the mall as no-one ever answers the phone there. I had the phone for 3 days when I cracked the screen at the top ...