I have an issue with MTN billing, a couple of times I have recharged my airtime and my airtime just goes missing. I called MTN 173 and they have told me I have subscribed to some services and I HAVE NEVER did any subscription to anything. I would like to understand why for our security why do MTN ...
I went to the East Rand Mall branch on Friday to upgrade my contract. I chose a phone. it was in stock. However i could not upgrade as a previous (cancelled) upgrade which had taken place a week previously had not been closed properly and was preventing the current upgrade transaction from taking ...
I sent my contract Gallaxy S3 handset for repair but returned un repaired, the respond I got is that they can't repair it because is out of warranty, so How can my less than six months handset be out of warranty, I also sent it for the second time. With authority that I will pay for that repair fee ...
Went to get an upgrade on my cellular contract. Irene asked for my ID document after the whole deal was on her computer. Gave her the ID document opened it and said, please don't let the licence fall out! (in the side of the book is my driver's licence). She left to fetch my new phone in the back ...
I went to the MTN office in Morningside to get my new upgrade. I chose an iPhone 5 and was told that a sim swap would need to take place. I connected to wifi while I waited and I am horrified to see that a Gmail account that IS NOT MINE BUT SOMEONE ELSE'S is linked to this phone!!! how could this ...
Handed in a complain via email to Mtn to say i have poor reception with my 3G card from where my computer is... at my desk! However the dude that came to check for reception apparently check from the bottom of my driveway and said reception is fine! I don't sit with my PC in the road you extremely ...